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It is a habit."
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Billing Coordinator

Location: Cleveland, OH
Job Type: Direct Hire
Salary: $45,000.00 - $55,000.00
Degree: Associate;
Date: 1/27/2017
Job ID: 02445955
Job Description
Position Overview:
The Billing Coordinator is responsible for working closely with internal and external clients to facilitate bill editing, transfers, write downs, rate review, guideline compliance, bill preparation, ebill submission, and rejection management according to client and firm guidelines.
Essential Functions:
  • Manage the complete billing process for a portfolio of assigned attorneys and clients following firm and client guidelines.
    • Distribute, receive, edit, and post firm pre-bills.
    • Work with clients and attorneys to implement client specific billing guidelines.
    • Communicate and address any invoice dispute issues with the appropriate parties.
    • Set up all client/matter maintenance to insure that the bill format requested by the billing attorney is in place along with any client discount and ebilling information.
    • Handle all phases of ebilling in conjunction with the eBilling Hub software or by manual submission of invoices.  This includes new timekeeper requests, rejection errors and reporting.
  • Ensure client and attorney preferences are appropriately considered.
  • Respond to requests from internal and external clients in a time appropriate manner.
  • Identify and escalate issues around attorneys with aged WIP to Management and work with Management to encourage attorney action.
  • Work with billing manager to set up/change billing guidelines on new or existing clients.
  • Maintain documentation of procedures, deadlines and other client and lawyer preferences related to billing and interacting with assigned lawyers/clients.
  • Other duties as assigned.
  • Associates degree or equivalent related experience in business, accounting, or finance.
  • A minimum of two years billing experience.
  • Law firm experience working within the Aderant and/or Elite systems is preferred. 
  • Must possess strong technical analysis skills and advanced Excel capabilities. 
Knowledge, Skills, & Abilities
  • A commitment to providing superior service to the firm’s attorneys, advisors, and staff while maintaining an atmosphere of teamwork and continuous improvement.
  • Strong, professional communication verbally and through email.
  • Computer proficiency with experience in legal billing and use of third party vendors such as TyMetrix or Serengeti and use of Excel, Outlook and Word.
  • Ability to organize time, prioritizes workload effectively, and works independently.
  • Ability to manage multiple tasks concurrently and high volume of detail at all times.
  • General accounting knowledge.